Order preparation
All orders begin to be prepared when the payment is confirmed. All orders are sent from Spain, you will receive an email with the tracking of your order.
Our handling time is 2 to 4 business days. This means that your order will generally be shipped within this period.
Shipping times
Spain
3-5 business days
UK and Europe
6-7 business days
United States and Canada
7-10 business days
Rest of the world
10-14 business days
Exceptionally, there may be delays in processing time during Black Friday, Christmas, or collection releases due to increased workload.
Make sure all the data submitted is correct when placing an order; We are not responsible for incorrect / incomplete information, such as name, shipping or billing addresses, postal code, telephone number, etc.
Cost of shipping
We ship worldwide, shipping costs are calculated at checkout and depend on your location. Shipping cost is free for orders over 300€.
The prices on the site do not include taxes or customs duties (this applies for orders outside Europe, the Canary Islands and United Kingdom) . All applicable obligations will be borne by the client. Unfortunately, we cannot estimate the amount of duty you will pay, but your local customs should be able to estimate the price.
We understand that sometimes purchases are not always right. The item(s) must be in original condition with the original packaging and all tags/garment stickers attached. Any garments that appear to have been worn, washed, or altered in any way will be refused. Please take care when trying on garments, as we cannot accept garments that have incurred any makeup stains or that smell of perfume.Returns must be requested within 14 days of receiving your item and returned to us within 21 days. Once we receive your return, please allow 3-5 business days for your return to be processed.Please note, we do not issue refunds unless the item is deemed faulty.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
All items are handmade in Spain in the highest quality fabrics. For more information please check the description of each product. If you would like any additional information don't hesitate to contact us.